The Social Security Administration is considering drastic new anti-fraud measures that could disrupt benefit payments to millions of Americans, according to an internal memo first obtained by the political newsletter Popular Information. The changes would force millions of customers to file claims in person at a field office rather than over the phone. An estimated 75,000 to 85,000 elderly and disabled adults per week would be diverted to field offices. This comes even as the Trump administration slashes jobs and closes offices at the agency. Officials in the Social Security Administration who spoke with reporter Judd Legum, founder of Popular Information, have told him that there is an “effort to break the organization.”
